Governing

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Revitalizing the organization...

Vital, relevant organizations continually reinvent themselves...changing their structures and the way in which people work to maximize services and service delivery.

Click on any of the governing service components listed below for more details.

Key Service Components

Facilitation by experienced and objective experts as moderators, instructors, speakers for meetings, conventions, seminars and workshops

Visioning to rejuvenate the organization’s portrait of its future, reaffirm or redefine its purpose and refocus its direction

Strategic planning to implement the vision and truly integrate it with day-to-day operations and member marketplace realities

Governance studies to ensure timely, responsive and cost-effective, leadership structures

Staffing studies to create efficient staffing structures and headquarters operations that focus on quality member and customer service outcomes

Volunteer training and development to increase volunteer proficiency

Volunteer team development

Team and relationship building for volunteers and staff

Officer Board, Committee and task force leadership training and skill building

Member needs assessment and industry research to facilitate knowledge-based decision making, keeping the organization market-driven and member-responsive.

Needs and satisfaction assessment research for products, services, advocacy and policy initiatives.

Industry/profession research to provide credible, accurate and even marketable trends, operating and other member service data tools

Productivity assessments, management audits and technology studies to identify the most effective organizational structures and operating systems for quality product and service delivery

Designs for new work structures and methods

Post reengineering assessments, identifying needed adjustments in work structures and methods and enhanced training to manage adjustments.

Staff training to implement new structures, work methods and team roles

Team development and implementation

Customer service orientation and training

Compensation and performance evaluation programs to encourage, enable and compliment cutting-edge work methods and positive organizational behaviors.
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