Help for the weary association executive...

Operations and Staffing studies to create efficient staffing structures and headquarters operations that focus on quality member and customer service outcomes

Staff training to implement new structures, work methods and team roles

	Team development and implementation
	Customer service orientation and training

Compensation and performance evaluation programs that enable and compliment new work methods.

Management audits, productivity assessments, technology studies to review organizational performance and identify opportunities to enhance member service delivery

	Design options for new work structures and methods
	Post reengineering assessments, identifying adjustments in work methods and enhanced training to manage those adjustments.

Executive Search services to find the right management staff, from the CEO to division and department executives.

Association Management on a fee-for-service or full-time-assistance basis.